Protecting Your Carpet Warranty

As of January 1, 2008 most carpet manufacturers, require the use of IICRC Certified Firms utilizing Seal of Approval Cleaning Systems and Cleaning Agents to meet the maintenance requirements of their carpet warranties.

So how does all of this affect you? If you are using Carpet Care Craftsman, Inc. to clean your carpets then you are protected. If you were to have a performance issue with your carpet, and file a claim against the carpet manufacturer or fiber producer, you would have to provide proof of professional cleaning by an IICRC Certified Firm. You would also be required to provide evidence that Seal of Approval cleaning agents and cleaning equipment or systems were utilized.

You have all the documentation that will be required in the form of your cleaning receipt and Certificate of Professional Cleaning. The Certificate of Professional Cleaning can only be issued by IICRC Certified Firms and provides all the information required by Carpet Manufacturer’s including areas cleaned, cleaning agents used, and any topical treatments applied after the cleaning.

The manufacturer can verify IICRC Certified Firm status with the IICRC. Seal of Approval designation can be verified through the Carpet & Rug Institute’s web site. Only Carpet Cleaning Companies who have been approved to display the Carpet & Rug Institute’s Seal of Approval Logo will be listed as Approved Service Providers.

Want help understanding your warranty? Carpet Care Craftsman staffs the only IICRC Certified Senior Carpet Inspector in Southern Colorado.

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